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Privacy Policy

We are committed to protecting your privacy and keeping your information secure. This policy is intended to describe to you how and what data we collect, and how and why we use your personal data. It also describes options we provide for you to access, update or otherwise take control of your personal data that we process.

Impact IM Ltd is a creative agency engaged in marketing advice, creative design, artwork, supply of printing, exhibition material, websites and digital marketing solutions. Les Underdown, Director is the data controller for the Company.

This policy is intended to describe to you how and what data we collect, and how and why we use your personal data. It also describes options we provide for you to access, update or otherwise take control of your personal data that we process.

We collect personal data which can include names, email addresses, telephone numbers and postal addresses. This information is collected for the sole use of the Company. It is stored securely on our computers and servers, and in some cases in hard copy form in our offices or archive storage. We have a variety of digital and physical security measures in place to protect this information.

We do not share this information with any third parties.

We process data on the following bases:

  1. Where we have obtained consent.
  2. Where it is necessary for the performance of a contract, ie when we have an ongoing business relationship.
  3. Where it is necessary for our legitimate interests except where such interests are overridden by your interests, rights or freedoms.
  4. Where it is necessary to comply with legal obligations.

Opting out

You may at anytime request to be removed from our database free of charge. To request this please email contact@createwithimpact.com write to us at our offices as below or call 01732 897799.

Request for information we hold

You may at any time request, free of charge, to know what information we hold about you. To do this please email contact@createwithimpact.com write to us at our offices as below or call 01732 897799. We will respond to requests within 30 days wherever possible.

Request for removal

If you wish for your information to be removed we will do so, free of charge, providing none of the information needs to be held for legal or statutory reasons. To request this please email contact@createwithimpact.com write to us at our offices as below or call 01732 897799.

You can contact the Information Commissioners Office on 0303 123 1113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF.

Cookies

What is a ‘cookie’? When you enter a site, your computer will automatically be issued with a cookie. Cookies are text files that identify your computer to our server. Cookies in themselves do not contain any personal identifying information about a visitor or their location. They just identify the computer used. Many sites do this whenever a user visits their site in order to track traffic flows and patterns of behaviour of site visitors.

How long are cookies stored for?

Persistent cookies – these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.  

Session cookies – these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience.

You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.

Google analytics

Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyse how users use the site. For information on what a cookie is, please see above in this policy.

Google Analytics is set to collect data anonymously, with the IP anonymisation configuration setting activated and will not record the full IP address.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser, please note if you do this you may not be able to use the functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Address for correspondence:

Impact IM Ltd., Suite 1, 20 Churchill Square, Kings Hill, West Malling ME19 4YU.